StayFi Review
StayFi turns your rental's guest WiFi login into a data-capture and remarketing engine — just budget for hardware on top of the software fee.
Pros
- Captures verified contact info — email and, via SMS marketing, phone numbers — from every guest who connects to the WiFi, not just the person who booked, solving a real gap that platform messaging rules create
- Free email marketing for up to 200 contacts as long as you keep one active WiFi access point or a PMS integration running — a genuine no-cost entry point, not just a trial
- Broad PMS integration list — Guesty, Hostfully, Hostaway, OwnerRez, Track, Uplisting, Hostify and LMPM — so it can slot into an existing tech stack
- Independently verified 5.0-out-of-5 rating across 73 Capterra reviews as of our July 2026 check, with Ease of Use at 4.9 and Customer Service at 5.0
- Guest HomePage bundles upsell partners (The Host Co, Viator), a digital guidebook and direct-booking links into the same splash-page flow guests already see
- Remote WiFi monitoring with outage and occupancy alerts adds an operational benefit on top of the marketing use case
Cons
- Hardware is mandatory and priced separately from the software: $99 (StayFi Express) up to $303 (Aginet WiFi 7), plus a $264 outdoor-coverage option — a real per-unit upfront cost before the software fee even starts
- Core pricing beyond the “$19/month” headline is opaque — StayFi doesn't state if that figure is per property or per account, and the Email Essentials/Email Plus tiers require a 1:1 sales demo to get an actual number
- Text/SMS marketing is billed separately, pay-as-you-go at $0.0175–$0.0425 per credit, another line item on top of the WiFi and email fees
- It only captures and markets to guest data — it does not handle guest messaging, requests, or phone calls during a stay, so it solves a narrower problem than a full guest-communication platform
- Capterra reviewers, despite the high overall score, repeatedly flag hardware cost as a friction point and note that setup requires on-site installation, which is harder for remote or out-of-state owners
StayFi is not guest-messaging or property-management software — it's a guest WiFi platform built to solve one specific problem: Airbnb and Vrbo only hand you the booking guest's contact info, not the other people actually staying in the unit. StayFi's branded WiFi splash pages capture verified email addresses (and, through its SMS marketing feature, phone numbers) from every device that connects, then feed that list into email/SMS campaigns, a “Guest HomePage” with upsell partners, and remote WiFi monitoring with outage and occupancy alerts.
Pricing
Per StayFi's own pricing page, the WiFi platform “starts at just $19/month” — the site does not specify whether that figure is per property or per account, and the on-page pricing calculator doesn't expose higher-tier numbers without stepping through it. Email marketing is free for up to 200 contacts, provided you maintain at least one active WiFi access point or a PMS integration; beyond that, Email Essentials (unlimited sends, drag-and-drop builder, automated trigger campaigns) and the newer Email Plus tier (pre-arrival data collection, PMS-integrated templates) aren't priced on the page — StayFi gates the actual numbers behind a 1:1 demo, split into tracks for 1–19 properties and 20+ properties. Text/SMS marketing runs pay-as-you-go, at $0.0175–$0.0425 per credit depending on volume and destination country (U.S./Canada use 1 credit; some countries need 2–3). Hardware is sold separately and is not optional: StayFi Express is $99, Aginet WiFi 5 is $139, Aginet WiFi 5 with outdoor coverage is $264, Aginet WiFi 6 is $183, and Aginet WiFi 7 is $303 — StayFi also offers financing on orders over $5,000, which signals multi-property portfolios are a real part of its business. Confirmed PMS integrations include Guesty, Hostfully, Hostaway, OwnerRez, Track, Uplisting, Hostify and LMPM.
Who it's for
StayFi fits a host or property manager whose actual complaint is “I have no way to market to the people who stayed in my unit” — because the Airbnb or Vrbo booker isn't always the person who shows up, and platform rules block you from emailing guests directly anyway. If your goal is building a repeat-guest and direct-booking email list, and you're comfortable buying and physically installing branded router hardware in each unit, this is a purpose-built tool for that job. It's a weaker fit if you don't want any hardware footprint at all, or if your real gap is guest communication during the stay rather than marketing after it — StayFi doesn't answer guest questions or handle requests.
What we could verify
We independently opened StayFi's Capterra listing, which shows a 5.0-out-of-5 overall rating across 73 reviews, with Ease of Use scored at 4.9 and Customer Service at 5.0 as of our July 2026 check. Reviewer pros lined up with StayFi's own pitch: guest contact collection beyond the booking party, reliable connectivity, and responsive onboarding support. The recurring reviewer complaint was hardware cost — several reviews describe the access-point pricing as expensive, particularly for larger homes needing multiple units — plus smaller notes about wanting more ready-made email templates and needing on-site installation, a real hurdle for remote owners. We also tried to open StayFi's G2 reviews page directly; it returned an HTTP 403 and we could not retrieve it, so we aren't citing any G2-specific rating or quote here — that's a genuine gap in our research, not a claim we're making either way. StayFi's own site separately displays 2025–2026 award badges (Capterra Best Value and Best Ease of Use, Software Advice Best Customer Support); those are StayFi's self-reported badges, distinct from the Capterra rating we confirmed ourselves above.
How it compares to our top pick
BnBGenius and StayFi aren't really competing for the same budget line. BnBGenius is a flat $10/month AI layer (free for your first 500 messages) built around guest messaging, an AI phone concierge, task automation and gap-night upsells — no PMS required, no hardware to install. StayFi is a WiFi-based data-capture and marketing platform: it doesn't talk to guests during their stay or answer the phone, but it solves a different, real problem — building an owned list of every guest's contact info for remarketing, something platform messaging rules otherwise make difficult.
The two tools can reasonably run side by side: StayFi capturing and marketing to your guest list, BnBGenius handling the in-stay conversation and phone calls. If you're specifically comparing WiFi-marketing tools, StayFi's strong Capterra rating and broad PMS integration list make it a credible pick, hardware cost and gated pricing aside. For the full field of guest-communication and ops tools we've evaluated, see our best Airbnb host software ranking.