Stay Cincinnati Review
A one-person, founder-led Cincinnati co-host run by an investor-turned-Superhost with genuine design-and-construction chops — but with no published fee, no BBB record, and source material that hasn't visibly been updated since April 2024
Pros
- Founder-operator model with a named, identifiable owner — Kortni Cozzens, confirmed via the company's own brochure metadata and its "About your Host" page — rather than an anonymous team or call center
- Genuine hyper-local expertise in specific Cincinnati urban-core neighborhoods (Over-the-Rhine, Walnut Hills, Prospect Hill), backed by Cozzens' own investment properties in two of those submarkets
- Design-and-construction background is a real differentiator, not just marketing copy: the company's brochure documents converting a Prospect Hill basement into a speakeasy bar and an overgrown Walnut Hills backyard into a hot-tub-and-game-area "Oasis"
- Broad, clearly itemized 12-point service list published in a downloadable brochure — listing setup, guest relations, licensing and compliance, dynamic pricing, maintenance coordination, financial management, and a la carte design work — more granular than most small local competitors publish
- Two named owner testimonials (not just guest reviews) describe a genuinely hands-off experience, covering everything from registration and legal requirements through furniture selection and finding cleaners
Cons
- No management fee, commission percentage, or pricing tier published anywhere — not on the site, not in the 7-page brochure; owners must contact Cozzens directly for a quote
- Smallest disclosed footprint in our Cincinnati set: per the company's own brochure, the operation covers Cozzens' two personal investment properties plus two additional client listings in OTR — four properties total, with no larger or more current count published
- Thin contact and trust signals for a business managing other people's real estate: the only listed email is a personal Gmail address ([email protected]), and no business street address appears anywhere on the site
- Content is stale — the footer reads "©2024," the only detailed services document is dated April 2024, and the site has no /about or /testimonials pages beyond a single homepage, so there's nothing newer to check against
- No independent review trail we could verify: a direct BBB.org search for "Stay Cincinnati Management" in Cincinnati, OH returns zero results, and Yelp blocked our automated access (HTTP 403); most of the guest quotes in the company's own brochure are reviews of staying at Cozzens' personal Airbnb listings, not owner reviews of her management service
Stay Cincinnati Management LLC is a one-person, founder-led co-hosting operation in Cincinnati, Ohio, run by Kortni Cozzens — a real estate investor who became a professional short-term rental host and now takes on a small number of client properties alongside her own. Per our ranking research, the company's pitch is hyper-local: deep, neighborhood-level familiarity with Cincinnati's urban core — Over-the-Rhine (OTR), Walnut Hills, and Prospect Hill — paired with a design-and-construction background that shows up in how the business talks about turning ordinary houses into higher-earning listings.
How it works for owners
Cozzens' own account, published in a downloadable "Stay Cincinnati STR Management" brochure, traces the business back to fall 2021, when she left a five-year career in another field to work full time for a real estate investor. She bought her first short-term rental in October 2022 — a three-story home built in 1805 in Prospect Hill, to which she added a speakeasy-themed basement bar — and a second property in Walnut Hills roughly nine months later, a larger home she nicknamed "the Oasis" for its seven-person hot tub, outdoor bar, fire pit, and game area. The brochure states the Oasis brought in 130% of its annual projected revenue in just the first quarter of 2024 and was on track to double that projection for the year — Cozzens' own, self-reported figure rather than a number we could verify against a booking platform or a third party.
Beyond her own two properties, the same brochure says Cozzens "currently" manages two additional short-term rental listings near Main Street in OTR for outside owners, putting the company's total disclosed footprint at four properties as of that document's April 2024 date. Two owner testimonials on the company's homepage back up the hands-off pitch: Shanna, an investor in Prospect Hill, credits Cozzens with pushing her to list on Airbnb and walking her through the process; Dan, an investor in OTR, says Cozzens "set up and managed my two AirBnB's in downtown Cincinnati," covering registration and legal requirements, design and layout, furniture selection, photography, multi-platform listing setup, and sourcing cleaners and handymen, and calls the result "completely hands-off." The published service list runs to twelve items: listing setup and optimization, guest relations, licensing and compliance, property onboarding, dynamic pricing, housekeeping coordination, maintenance coordination, platform problem resolution, periodic property inspections, emergency response, financial management, and a la carte design and set-up services.
None of it comes with a price. We checked both the live site and the full seven-page brochure, and no management-fee percentage, flat rate, or pricing tier appears anywhere — owners have to reach out by phone or email to get a quote.
What we could verify
Cozzens' identity checks out: she's named as the author in the brochure's own file metadata and profiled by name and photo in the site's "About your Host" section. Beyond that, independent verification is thin. A direct search of BBB.org for "Stay Cincinnati Management" in Cincinnati, OH returned zero results — there is no BBB profile, rating, or complaint history to check. Yelp blocked our automated access with an HTTP 403 error, and we could not locate a distinct Yelp business page for the company through search either, so we have no independent star rating or review count from that platform. The site itself is a single page: both stay-cincy.com/about and stay-cincy.com/testimonials return a 404, meaning there's no deeper "about us" page or dedicated reviews archive beyond what's on the homepage.
Dating is also a real issue. The homepage footer reads "©2024," and the brochure — the single most detailed source the company publishes — carries an April 2024 creation date in its own file metadata. That means the only concrete performance figures we could find (the Oasis property's Q1 2024 revenue, the two-additional-listing count) are more than two years old as of this review, and we found no newer numbers published anywhere to update them. It's also worth noting that most of the guest quotes included in the brochure — from guests named Kevin, Jennifer, Josh, Gwendolyn, Marissa, Denise, and Michael — are reviews of staying at Cozzens' own Airbnb listings as a guest, which speaks to her hosting quality but is a different thing from an owner reviewing her management service. Only two of the published quotes, Shanna's and Dan's, are actually from property owners describing what it's like to be managed by her.
How it compares to our top pick
For an owner with a single property in Cincinnati's urban core who wants a real, reachable person rather than a call center — and who values design and construction judgment over scale — Stay Cincinnati's pitch is a coherent one. What it doesn't offer is a fee to compare, a current portfolio count, or an independent review trail before you make that first call. Our top-ranked pick, One Fine BnB, publishes its terms up front. See how Stay Cincinnati stacks up against the rest of the field in our full best Airbnb management companies ranking.
Bottom line
Stay Cincinnati is a real, founder-run co-host with genuine neighborhood expertise and two named owner testimonials that describe a hands-off experience — but the company's own numbers stop at April 2024, there's no BBB or Yelp record to independently check, and the fee that will actually determine your return is never published. Get the current portfolio count and a firm quote in writing before you commit, and ask directly what has changed since the site was last updated.