Sojourn Properties Review
A BBB-verified (A+), family-led Arizona manager covering Scottsdale, Sedona and Phoenix, with owners praising founder Tristan Petricca by name in testimonials — pricing itself still isn't published.
Pros
- Verified directly with the BBB: business registered May 7, 2020, BBB-accredited since July 13, 2022, with an A+ rating
- Names its actual leadership rather than an anonymous "our team" page: founder/CEO Tristan Petricca, a director of customer relations, a marketing specialist, and an outside board member
- Multi-market Arizona footprint — Scottsdale (primary), Sedona, and the Phoenix area — rather than a single-city operation
- Offers a free income analysis upfront, so an owner can get a revenue estimate before committing to a contract
- Specific, checkable owner testimonials on its own site, including a named account of the founder personally overseeing a roof-repair issue
Cons
- Management fee is not published anywhere on the site — pricing comes only after the free analysis and a direct conversation
- No current portfolio size (how many homes it actively manages) is disclosed
- Leadership is concentrated in one family — three of the four named leaders share a surname — plus one outside board member, a small-team structure that carries some key-person risk if a lead is unavailable
- Testimonials published on its own site are company-selected; we could not access independent BBB complaint or review detail during our research to weigh alongside them
Sojourn Properties (Sojourn Properties LLC) is a full-service short-term rental manager based in Cave Creek, Arizona, with a primary focus on Scottsdale and an expanded footprint into Sedona and the wider Phoenix area. It positions itself around converting vacant houses, apartments and condos into income-generating short-term rentals, offering Airbnb management, mid-term rentals, and corporate housing alongside standard vacation-rental management.
We verified several claims directly with the Better Business Bureau rather than taking the company's own copy at face value: Sojourn Properties was registered on May 7, 2020, has held BBB accreditation since July 13, 2022, and carries an A+ rating. That's a genuinely documented track record for a regional Arizona manager, and it lines up with what our ranking research separately found about the company's hands-on reputation.
How it works for owners
Per its own site, Sojourn Properties offers a free income analysis as a first step — a no-commitment way for a prospective owner to see a revenue estimate before signing anything, which is a genuinely useful on-ramp compared to managers that require a call just to get a fee quote. Beyond that analysis, services cover full Airbnb and vacation-rental management, mid-term rental and corporate-housing placement, and property consultation. Our ranking research also found that Sojourn names its specific software/technology stack rather than describing its operations in vague marketing terms — a small but real transparency signal relative to competitors who just claim "proprietary technology."
What stands out most is how personal the company's public presence is. The BBB lists four named principals: founder and CEO Tristan Petricca, director of customer relations Rachel Petricca, marketing specialist Tim Petricca, and board member Michael Sjogren. Owner testimonials published on Sojourn's own site echo that — several reviewers mention Tristan by name, including one account describing him personally spending significant time and effort overseeing a roof repair to get it done right. For an owner who wants a manager they can actually reach a decision-maker at, that's a real differentiator from a large, anonymous operation.
Where the gaps are
The management fee itself is still not published anywhere on the site. The free income analysis gets you a revenue estimate, not a rate card — the actual percentage or fee structure comes only after a direct conversation. There's also no current portfolio count published, so there's no way to independently gauge how many homes Sojourn manages today.
The same closeness that makes the company feel personal also concentrates risk: three of the four named leaders share a surname, which points to a family-run operation rather than a large team with redundancy built in. That's not a red flag on its own — plenty of well-run regional managers are family businesses — but it's worth an owner asking directly what happens to day-to-day service if a key person is unavailable. We also weren't able to pull independent complaint or review detail from the BBB profile during our research, so the testimonials on Sojourn's own site are the main public account of guest and owner experience currently available to weigh.
How it compares to our top pick
For an owner in Sojourn's Arizona footprint who wants a verified, hands-on, named-leadership manager and likes the idea of a free analysis before committing, this is a legitimate regional option. What it doesn't offer is a published fee or the redundancy of a larger operation.
Our top-ranked pick, One Fine BnB, pairs upfront pricing clarity with a larger multi-market team. See how the rest of the field compares in our full best Airbnb management companies ranking.
Bottom line
Sojourn Properties is a verifiably real, BBB-accredited Arizona manager with a personal, name-on-the-door reputation to match. Start with the free income analysis, but push for a firm written fee and ask directly about backup coverage before signing, given how concentrated the leadership team is.