Minut Review

Minut is not guest-messaging software or a property-management system — it's a physical sensor, roughly hockey-puck sized, that a host places inside a short-term rental to catch the problems a camera legally can't watch for: loud noise, cigarette or vape smoke, an overcrowded party, and climate issues like a humidity spike that risks mold. The company positions itself as camera-free and privacy-first, and it has an official integration with Airbnb that routes noise alerts straight through Airbnb's own guest-messaging tool.

Pricing

Per Minut's own pricing page, there are three self-serve monthly plans, all billed annually, plus a custom Enterprise tier. Starter runs $5/month ($60/year) for a single property, with smart-home integrations, basic reports, and 7-day data retention. Standard runs $10/month per home ($120/year) and adds multi-property support, OTA integrations, 30-day data retention, and team access. Pro runs $15/month per home ($180/year) and adds PMS integrations, advanced reports, and unlimited data retention. Enterprise is custom-quoted and adds a guaranteed SLA, a dedicated account manager, and onboarding/staff training. There's also an optional Call Assist add-on — a 24/7 English- and French-speaking phone team — for $10/month per rental unit, billed annually. Plans can be upgraded, downgraded, or canceled at any time, and pricing displays in USD, EUR, GBP, AUD, CAD, or SEK. One number is conspicuously absent: the sensor itself. Minut's pricing page states the hardware is "a one-time cost that's separate from the plan charge," but neither that page nor Minut's own hardware product page lists an actual dollar figure, and we couldn't surface one anywhere else during this review either — so budget for a real but currently unpublished hardware cost on top of whichever monthly plan you pick.

Who it's for

Minut fits hosts and property managers who want an early warning on physical problems inside a unit rather than help running the booking or messaging side of the business. The tiers track portfolio size reasonably well: a single-listing host can start at the $5 Starter plan, while a manager running a PMS needs the $15 Pro tier to unlock that integration. The standout use case is Airbnb-specific — because Minut's noise alerts route through Airbnb's own messaging tool (and SMS), a host doesn't need a separate PMS in place just to get a guest notified when a sensor trips; Minut imports the reservation dates and guest phone number directly from the connected Airbnb account. Airbnb hosts also get a sign-up offer, per Minut's current landing page: three months free on the Standard or Pro plan, capped at five listings and redeemable once per Airbnb account.

What we could verify

The core mechanics check out against Minut's own site: four sensor signal types — noise (customizable dB thresholds), smoke/vape, occupancy ("Crowd Detect"), and indoor climate — from one non-camera device, plus 40+ PMS integrations (Hospitable, Guesty For Pros, Hostaway, OwnerRez, Smoobu, Cloudbeds, and others) and smart-lock, ecobee/Google Nest, Ring, and Zapier connections. The Airbnb integration is real and documented in Minut's own help center: once connected, Minut pulls reservation dates and guest phone numbers from Airbnb and can message the current guest automatically when a noise threshold is crossed.

Independent review coverage is mixed, and thinner than Minut's own marketing suggests. Minut's homepage claims a 4.9/5 average on reviews.io, but the reviews.io page for Minut returned a 404 for us, so we could not check that figure ourselves. Capterra's listing shows 4.5 out of 5 — built on only 4 reviews, too small a sample to lean on — with praise for the noise/occupancy graphs and reporting, but also a complaint from one long-time user whose French-language review translates to calling the service increasingly expensive, with frustration about needing new hardware to reach new features, plus a separate note about "occasional sync delays with booking platforms." The Apple App Store listing for the companion app tells a rougher story: 2.5 out of 5 across 50 ratings, with several reviewers describing false noise alerts alongside at least one reviewer praising the hardware design itself. G2 and Trustpilot both returned a 403 Forbidden on every attempt during our research, so we're flagging that gap rather than guessing at sentiment on either platform.

How it compares to our top pick

BnBGenius is a flat $10/month AI layer (free for your first 500 messages) that handles guest messaging, an AI phone concierge, task automation, review generation, and gap-night upsells — no PMS required. Minut isn't really a competitor to that: it's noise, smoke, and occupancy monitoring hardware plus a subscription, a physical-safety category BnBGenius doesn't touch, and BnBGenius doesn't put a sensor inside your property or watch for a party. The two solve different problems and can run side by side — BnBGenius handling guest communication and upsells while Minut watches for the physical issues a chat thread can't catch. See how both stack up against every other tool in the space in our best Airbnb host software ranking.